Home Adult site Edmonton Tap Arc transit passes will be available for adults next week

Edmonton Tap Arc transit passes will be available for adults next week

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Edmontonians will be able to purchase and reload Arc cards and check their balance online at the new myarc.ca website

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Adult transit riders in Edmonton and other area communities will be able to use Arc smart fare cards starting next week.

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Monday will be the first day adults can use the bypass and bypass system for LRT and transit in Edmonton, Beaumont, St. Albert, Spruce Grove and Strathcona County. Riders in Leduc and Fort Saskatchewan who use DATS, as well as riders with youth, senior, or low-income passes will have to wait until next year.

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Carrie Hotton-MacDonald, branch manager for Edmonton Transit Service (ETS), said she’s thrilled more passengers can use the smart fare system after testing with the U-Pass for post-secondary students started last fall – more than two years late.

“We are very excited to move into this next phase. This means public transport riders will be able to use an Arc card to pay for their journey without having to carry exact change, paper tickets or passes, she told reporters on Tuesday.

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“Arc is an important project and an important step towards creating seamless regional travel. It contributes to a strong and integrated transit service that provides riders with a more modern and convenient transit experience.

Other transit users can continue to use their paper tickets and passes for the time being, and Hotton-MacDonald said the delay will give riders time to get the education and support needed for these programs, and allow time to install the valve system on the paratransit fleet.

  1. Edmonton Transit Service and its regional partners have unveiled the new Arc smart fare card, which will soon be available on buses in the Edmonton area and the city's LRT system.

    Tap, tap: Edmonton region to pilot Arc transit smart pay this summer

  2. An example of a smart transit fare payment system.  Pilot testing of the system in Edmonton scheduled for this fall has been delayed due to COVID-19.

    Edmonton’s transit smart fare system delayed again due to COVID-19 pandemic

Edmontonians will be able to buy and reload Arc cards and check their balance online on the new website monarc.ca, and by phone, with a minimum of $4. Cards and single-use or day tickets can be purchased at vending machines at LRT stations or other major transit centers – which accept debit and credit cards – and at other points of sale.

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Cards will have balance protection with the ability to block and transfer remaining funds. Automatic reloading is also available. Paper tickets can be used for now, but will eventually be phased out.

Once activated, passengers can tap the Arc card when boarding and exiting a bus or train. Forgetting to tap can mean being charged for a missing tap fare, which is more expensive than the base fare. The fare system also uses caps, meaning Edmonton passengers will only pay up to $10.25 per day or $100 per month – travel after that is free. The ceilings are different for different municipalities.

The fare for a 90-minute single ride will cost $2.75, down from $3.50 with exact change on board. Transit law enforcement officers will have portable fare validators to scan cards and tickets.

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Hotton-MacDonald also confirmed that passengers will be able to pay directly with credit cards or mobile phones in the future.

The Arc system, she said, makes public transit more accessible and convenient to use.

“For all of us in the region, our riders tell us loud and clear that they want a convenient, reliable and safe transit experience,” said Hotton-MacDonald. “Our hope is that it’s more convenient for people to use public transit, that it’s easier for someone to decide to take public transit, that it’s easier to pay for a ride on public transit and that it’s a seamless experience for them. »

The Amalgamated Transit Union (ATU) argues that the rollout in multiple municipalities shows that collaboration between different transit systems already exists, so the planned regional transit network is not needed.

“Clearly, regional partners can already collaborate to implement a fare payment system for the entire region,” said a press release from President Steve Bradshaw. “The ATU insists that Edmonton and its regional partners do not need the (Edmonton Metropolitan Transit Services Commission) to operate regional service; this service now exists and can be extended.

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